Privacy Policy

1. Introduction

Welcome to SheetBolt ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our PDF and image to Excel conversion service.

2. Information We Collect

2.1 Files You Upload

When you use SheetBolt, you upload files (PDFs, JPG, PNG images) containing invoice data. We temporarily process these files to extract data and generate Excel spreadsheets. All uploaded files are automatically deleted immediately after conversion (typically within seconds).

2.2 Payment Information

When you purchase conversions, payment processing is handled securely by Stripe. We do not store your credit card information. Stripe may collect payment data, billing address, and email address.

2.3 Technical Data

We collect basic technical information including IP address, browser type, and access times for security and service improvement purposes.

3. How We Use Your Information

• Service Delivery: To process your files and provide Excel conversions
• Payment Processing: To complete transactions via Stripe
• Service Improvement: To monitor system performance and fix issues
• Security: To detect and prevent fraud, abuse, or technical issues

4. Data Retention

Uploaded Files: Deleted immediately after conversion (typically <30 seconds)
Generated Excel Files: Deleted immediately after download
Transaction Records: Retained for 7 years for accounting/tax compliance
Technical Logs: Retained for 90 days for security monitoring

5. Data Sharing

We do not sell or rent your personal information. We only share data with:

• Stripe: For payment processing
• OpenAI: For AI-powered data extraction (files sent via secure API, not stored by OpenAI)
• Legal Authorities: If required by law or to protect our rights

6. Your Rights (GDPR/CCPA)

You have the right to:

• Access your personal data
• Request deletion of your data
• Object to data processing
• Request data portability
• Withdraw consent (where applicable)

To exercise these rights, contact us at privacy@sheetbolt.pro

7. Security

We implement industry-standard security measures including:

• TLS/SSL encryption for data in transit
• Immediate file deletion after processing
• Secure API communication with third parties
• Regular security audits and monitoring

8. Cookies

SheetBolt uses minimal cookies for essential functionality only (session management). We do not use tracking or advertising cookies.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

For privacy inquiries, contact us at:
Email: privacy@sheetbolt.pro
Address: SheetBolt LLC, Malvern, United Kingdom